Customer Service

GUARANTEE

Our products come with a 90-day money back guarantee on the purchase price (shipping excluded) on all first time purchases. If you are not completely satisfied with your purchase, send an email to support@nexttonature.com or fax to 1-850-386-2556 to request a refund. We will mail a refund check and follow up with a phone call, if necessary.

SHIPPING INFORMATION

All orders are shipped by U. S. Mail to postal addresses. We always ship within 1-2 days of receiving your order.

RETURNS POLICY

How to Return an Item:

1. Please send an email to support@nexttonature.com or fax to 1-850-386-2556 to let us know the reason for the return.

2. Please return unused portion along with the bottle to qualify for a refund.
Mail to:
Next To Nature, Inc.
Attn.: Returns Dept.
P.O. Box 14449
Tallahassee, FL 32317-4449

3. We will mail a refund check and follow up with a phone call, if necessary. Shipping costs are not refundable.

Other Issues
To report any health issue that pertains to the use of Next To Nature, please contact us immediately by email at support@nexttonature.com or call 1-850-270-2005.

REFUSALS

If an order is refused by the customer upon delivery, Next To Nature, Inc. will refund the price of the product but will not refund any shipping and handling fees.

YOUR PRIVACY

Your email address and other personal information will not be sold to any other company. We respect your privacy and will honor your trust in doing business with us.


Still have questions? Did you check our FAQ page?

If you have any additional questions or matters that we need to address, you can reach our Customer Service Department four ways:

 

1. Complete this form:

Your Name (required)

Your Email (required)

Best Number to Reach You (required)

Subject

Your Message

2. Send us a Fax at (850) 386-2556

3. By Mail at:

www.nexttonature.com

Next To Nature®, Inc.
Customer Service Department
P.O. Box 14449
Tallahassee, FL 32317-4449

Please include your day and evening phone numbers! (A Customer Service Representative will call you within 1 business day!)

4. By Email at: support@NextToNature.com